Improve efficiencies, drive growth and gain competitive advantage through world-class integrated solutions.
Our range of products are flexible, customisable and modular.
UON View: Modular Software Solutions
10 Products. Infinite possibilities.
Customise or build an integrated experience using UON View's modular solutions to meet your business, process or integration requirements, whether you are focused on managing your Customers, Dealers, Marketing or Sales.
Improving Customer Experience to drive customer retention and loyalty
Our CRM and Customer Service-related modules help implement, measure, and drive a consistent, pleasurable customer experience. Integrating both internal, business drivers and external, customer facing interventions ensure customer loyalty by mitigating possible defection points and ensuring the customer remains loyal to the brand.
02
Steeped in the science of Consumer Behaviour and the Psychology of what Customers want thereby dramatically improving closing ratios and driving down Customer Acquisition Costs.
03
By tracking Work in Progress and Vehicles Off Road, you minimise customer frustration, get early warning on product issues, and drive efficiencies in workshop throughput.
04
The Customer Care CRM module enables case logging, management, resolution and tracking providing a single view of the Customer for both Dealer and OEM by integrating multiple systems into a primary interface.
05
Manage interactions and track delivery and performance with your rental and corporate clients.
06
Mitigate product issues and minimise vehicle downtime by identifying potential Customer issues and vehicles off road
Managing Dealer Performance
Through the automated integration of disparate data sources, key performance metrics are visible to both Dealer and OEM. Driving actionable insights to meet mutual objectives across multiple departments, tracking financial performance as well as network capacity metrics.
01
A single login, for both Dealer and OEM users, to track all aspects of performance management.
02
Integration between systems provides comprehensive Dealer performance and risk reports.
03
Network and Dealer dashboards and reporting drive transparency between OEM and Dealer.
04
Online, standardised, Dealer Visit Reports drives synergies towards mutual goals and measures actionable insights.
05
Data integration and consolidation minimises manual intervention and resource intensity while driving down cost.
06
The combination of qualitative metrics and quantitative inputs help deliver a superior customer experience.
07
Financial View offers multiple levels of financial performance interrogation.
08
Constant monitoring against over 5 000 financial performance and activity ratios, peer group KPIs, averages and benchmarks highlights areas of the business that need profitability improvement planning, and shows the progress achieved.
09
With several standard reports as well as the ability to customise reports via a Report Writer.
10
Reports can be viewed in colour-coded Tables or in Charts and Graphs relative various profitability benchmarks and other best practice KPIs.
11
Measuring Dealer financial performance is made easy with a comprehensive suite of visual dashboards and colour-coded reports.
12
Training View augments traditional OEM learner management systems by providing intelligent dashboards and reporting tools.
13
Integrated, automated reports track Dealer staff competency and training records across scope and depth.
14
Training KPIs and gaps can be integrated automatically within our online Dealer visit reports.
15
Training View can provide full Learner Management functionality or provide a reporting layer for legacy LMS systems.
Unlocking your marketing potential
Provide the right assets, at the right time to enable your dealer network to create and generate the marketing campaigns and responses they need to boost their sales. Market View changes the way your franchised network and creative partners interact with your brand. Save both time and money while working within specified brand guidelines.
01
Market View is a comprehensive marketing toolkit that allows you to manage your content, creative processes and your budgets.
02
From the easy to use and flexible Ad Builder, through to the powerful Content Library and Campaign module, accessing, using and measuring marketing assets just became easier.
03
Agency / creative workflow helps manage the uploading, tagging and categorising of assets into Market View. Customised workflow ensures flexibility in the management process and automated reminders and alerts makes campaign project management easier.
Tracking and improving Sales and maximising Sales Opportunities
Manage your sales performance through critical insight into the competitive landscape in both the sales and marketing areas of your business, interest (leads and financial applications) and media buying areas of your business. Detailed demographic profiles drive robust performance. Reach your true sales potential through deep and meaningful insight to your sales and marketing performance.
01
Linking "The Man" (Buyer Profiles as against a Target Market), "The Machine" (Product or Service) and "The Menace" (Competitor Offers) and Activity) to drive business decisions relating to stimulating market demand.
02
Understand competitor activity and match this to media spend and buyer profiles and interest.
03
Online sales platform
04
Overlay your sales performance in Location View to understand and realise your true sales potential.
05
Understand where your network should be located and overlay this with the sales potential and throughput using complex GIS tools.
06
Compilation of Geo-spatial information into interactive maps using advanced GIS tools supported by in-depth industry knowledge.
07
Integration of multiple internal, external and Dealer data populate network and Dealer dashboards with actionable risk reports.
08
Forecasting tools allow Dealers and OEM to track sales potential and forecast delivery to target.
09
Matching of stock, lead and sales data with forward planning tools.
UON View:
Modular Software Solutions
Improving Customer Experience to drive customer retention and loyalty
Our CRM and Customer Service-related modules help implement, measure, and drive a consistent, pleasurable customer experience. Integrating both internal, business drivers and external, customer facing interventions ensure customer loyalty by mitigating possible defection points and ensuring the customer remains loyal to the brand.
01
Nurture sales and service leads and customers through the entire life cycle with our CRM tool.
02
Steeped in the science of Consumer Behaviour and the Psychology of what Customers want thereby dramatically improving closing ratios and driving down Customer Acquisition Costs.
03
By tracking Work in Progress and Vehicles Off Road, you minimise customer frustration, get early warning on product issues, and drive efficiencies in workshop throughput.
04
The Customer Care CRM module enables case logging, management, resolution and tracking providing a single view of the Customer for both Dealer and OEM by integrating multiple systems into a primary interface.
05
Manage interactions and track delivery and performance with your rental and corporate clients.
06
Mitigate product issues and minimise vehicle downtime by identifying potential Customer issues and vehicles off road
Managing Dealer Performance
Through the automated integration of disparate data sources, key performance metrics are visible to both Dealer and OEM. Driving actionable insights to meet mutual objectives across multiple departments, tracking financial performance as well as network capacity metrics.
01
A single login, for both Dealer and OEM users, to track all aspects of performance management.
02
Integration between systems provides comprehensive Dealer performance and risk reports.
03
Network and Dealer dashboards and reporting drive transparency between OEM and Dealer.
04
Online, standardised, Dealer Visit Reports drives synergies towards mutual goals and measures actionable insights.
05
Data integration and consolidation minimises manual intervention and resource intensity while driving down cost.
06
The combination of qualitative metrics and quantitative inputs help deliver a superior customer experience.
07
Financial View offers multiple levels of financial performance interrogation.
08
Constant monitoring against over 5 000 financial performance and activity ratios, peer group KPIs, averages and benchmarks highlights areas of the business that need profitability improvement planning, and shows the progress achieved.
09
With several standard reports as well as the ability to customise reports via a Report Writer.
10
Reports can be viewed in colour-coded Tables or in Charts and Graphs relative various profitability benchmarks and other best practice KPIs.
11
Measuring Dealer financial performance is made easy with a comprehensive suite of visual dashboards and colour-coded reports.
12
Training View augments traditional OEM learner management systems by providing intelligent dashboards and reporting tools.
13
Integrated, automated reports track Dealer staff competency and training records across scope and depth.
14
Training KPIs and gaps can be integrated automatically within our online Dealer visit reports.
15
Training View can provide full Learner Management functionality or provide a reporting layer for legacy LMS systems.
Unlocking your marketing potential
Provide the right assets, at the right time to enable your dealer network to create and generate the marketing campaigns and responses they need to boost their sales. Market View changes the way your franchised network and creative partners interact with your brand. Save both time and money while working within specified brand guidelines.
01
Market View is a comprehensive marketing toolkit that allows you to manage your content, creative processes and your budgets.
02
From the easy to use and flexible Ad Builder, through to the powerful Content Library and Campaign module, accessing, using and measuring marketing assets just became easier.
03
Agency / creative workflow helps manage the uploading, tagging and categorising of assets into Market View. Customised workflow ensures flexibility in the management process and automated reminders and alerts makes campaign project management easier.
Tracking and improving Sales and maximising Sales Opportunities
Manage your sales performance through critical insight into the competitive landscape in both the sales and marketing areas of your business, interest (leads and financial applications) and media buying areas of your business. Detailed demographic profiles drive robust performance. Reach your true sales potential through deep and meaningful insight to your sales and marketing performance.
01
Linking "The Man" (Buyer Profiles as against a Target Market), "The Machine" (Product or Service) and "The Menace" (Competitor Offers) and Activity) to drive business decisions relating to stimulating market demand.
02
Understand competitor activity and match this to media spend and buyer profiles and interest.
03
Online sales platform
04
Overlay your sales performance in Location View to understand and realise your true sales potential.
05
Understand where your network should be located and overlay this with the sales potential and throughput using complex GIS tools.
06
Compilation of Geo-spatial information into interactive maps using advanced GIS tools supported by in-depth industry knowledge.
07
Integration of multiple internal, external and Dealer data populate network and Dealer dashboards with actionable risk reports.
08
Forecasting tools allow Dealers and OEM to track sales potential and forecast delivery to target.
09
Matching of stock, lead and sales data with forward planning tools.
Check Out Our Modular Software Solutions:
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Location View
Dealer Location Optimisation (GIS)
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Dealer View
Integrated Franchise Management
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Fleet View
Corporate Client Management
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Market View
Comprehensive Marketing Toolkit
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Nurture View
Lead Nurturing to Optimise Closing Ratios
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Sales View
Linking the Customer, Vehicle and Competitor
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Training View
Training and Capacity Managment
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Inventory View
Inventory Optimisation
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Financial View
Financial Reporting
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Behaviour View
Behavioural Change Managment